Building a safe, respectful, informative, neutral and peaceful online community for everyone.
City Community Portal is a local community platform designed to connect residents, visitors, local businesses, organizations and community members. Our goal is to provide a safe, respectful, informative, neutral and peaceful online environment where people can discover local information, services, businesses, events, educational opportunities, community activities and other useful city related information. By using City Community Portal, every user agrees to follow these Community Guidelines.
All members must treat one another with respect and courtesy. The platform is intended to create a friendly and welcoming environment where people can exchange useful local information without personal conflict or abuse.
The following types of behaviour are not permitted:
Members may have different opinions and experiences, but all disagreements must remain respectful and constructive.
City Community Portal is intended for useful, local and community related information that can benefit residents, visitors and local businesses.
Appropriate content may include:
Content that is unrelated to the purpose of the portal may be removed by the administration.
City Community Portal is a strictly non political community platform.
The purpose of this platform is to provide a peaceful, neutral and useful environment for the local community. Therefore, political content of any kind is not permitted on City Community Portal. This rule applies equally to all political parties, political organizations, political leaders, candidates and political viewpoints without exception.
Content involving political violence, group hostility, incitement, threats, hatred or material likely to create tension or conflict within the community is strictly prohibited. Even where an incident may be genuine, users must not use the platform to publish content intended to provoke hostility, violence, hatred, division or conflict.
Users must not publish, share or present fake, fabricated, misleading or unverified political information as fact. Rumours, speculation, fabricated claims, manipulated media or unverified information concerning political parties, political leaders, elections or political events are not allowed.
This rule is not directed against any particular political party, person, ideology or political viewpoint. The prohibition applies equally to everyone. Supporting one political party is prohibited and opposing that party is also prohibited. The same rule applies to every other political party, organization, leader, candidate and political viewpoint. City Community Portal will remain neutral, non political and community focused.
Users should make reasonable efforts to ensure that the information they share is accurate and not intentionally misleading.
Do not intentionally publish:
If information has not been verified, users should clearly indicate that it is unverified rather than presenting it as confirmed information.
Users must respect the privacy of other people. Personal or sensitive information should never be published without appropriate permission.
This includes:
The platform must not be used to expose, threaten, publicly shame or target another person.
City Community Portal does not permit content that promotes, encourages or threatens harm against individuals or groups.
Serious threats or harmful content may be removed immediately and may be referred to the appropriate authorities where necessary.
Users must not flood the community with repetitive, irrelevant or unwanted content.
Legitimate local businesses may share information about their products and services in appropriate business or promotional sections.
Businesses and service providers are welcome to provide information on the platform provided that the information is genuine and accurate. Users must not create fake business listings, impersonate another business or intentionally provide misleading information. The administration may remove fraudulent, misleading, duplicate or inactive listings.
Users may share genuine experiences and opinions about local businesses, services, places or events.
Reviews should be based on actual experiences.
Users should provide fair and responsible feedback including when they have had a negative experience.
Users should only upload photographs, videos, articles, graphics or other materials that they have the right to share. Do not upload copyrighted material without appropriate permission where permission is required. Users are responsible for the content they upload.
City Community Portal must not be used to promote, organize, facilitate or encourage illegal or harmful activities. Content involving scams, fraud, unlawful transactions, threats or other harmful activities may be removed immediately.
Users may share useful information concerning genuine local emergencies or public safety issues.
However users must not create or distribute:
For serious emergencies users should rely on official emergency services and government authorities.
Every user is responsible for the content they submit to City Community Portal.This includes posts, comments, reviews, business listings, photographs, videos, announcements and other user generated content. Before posting users should consider whether the information is accurate, relevant, respectful and whether they have the right to share it.
If a user finds content that appears to violate these Community Guidelines they may report it to the City Community Portal administration. When submitting a report users should provide the relevant content, reason for the report and any useful evidence or context. The reporting system should not be used simply to target someone because of a personal disagreement or difference of opinion.
City Community Portal reserves the right to review and moderate content submitted to the platform.
Serious violations may result in immediate action without prior warning.
Users who repeatedly violate the Community Guidelines may face stronger enforcement action. Repeated posting of spam, abusive content, false information, prohibited political content, fraudulent listings, harassment or other prohibited material may result in temporary or permanent loss of access to community features or the account.
The purpose of moderation is to maintain a healthy, useful, peaceful and welcoming community. Moderators and administrators will aim to apply these guidelines fairly and consistently while considering the context and seriousness of each violation. The same rules apply to all users regardless of their personal views, background, business status or affiliations.
City Community Portal may update these Community Guidelines from time to time as the platform, community and available features develop. > Users are encouraged to review this page periodically. Continued use of the platform after changes are published means that the user agrees to follow the updated guidelines.
Together we can make our City Community Portal a safe, respectful, useful and welcoming place for everyone.
City Community Portal is built for the community. Every member has an important role in maintaining a positive and peaceful online environment. We encourage every member to share information responsibly, respect other people and help create a community where everyone can participate with confidence.
